The translation industry is made up of giants with public sector monolith contacts and lots of one man bands. For an SME the giants are too big to care or be bothered under six figure deals. The one man bands tend to want paying immediately or before work and often don’t have insurance or technology to cope with modern commercial standards.
We sit somewhere in the middle. We’re large enough to have proper technology solutions, HR, H&S, full insurances in place, plus we can offer deferred payment options or account facilities (subject to status) to businesses. However we’re not huge so care about every single job and each and every customer.
Our frontline team are supported by a bespoke and unique software platform Swiftcase which ensures compliance, high customer service, job accuracy and a client portal for regular customers.